The situation is new and stressful for everyone for both employers and employees. In order to consult life, changes and less work will be sought on the site in the short term. Continuity and resilience projects will certainly be suspended, despite the fact that they are likely to be of greater value given the current situation. New planned projects will almost certainly be archived instead of business survival.
Offer the consultant the opportunity to tackle problems, provide guidance, but avoid dictating how. If you know the risk of conflict, please contact the consultant and agree how to treat it together. From the perspective of project planning, this is determined by the applied project methodology. This can range from a small IT Consulting Services project team to a more complex team with specific customer and advisor roles and multiple team members. Make the effort and take the time to plan the project carefully. Engineering projects better adhere to planned deadlines because the activities are repeatable, are used in many projects and deadlines are known.
Find the support and acceptance of all employees with whom the consultant will ultimately communicate. Also add wider introductory communication for all employees so they can understand when they see this “stranger” moving and asking questions. A good consultant does NOT know better than the staff. They have been doing their job for years and know what they are doing and you should never see it questioning the truth and applied methods. There are many people who try to sell advisory services without really knowing what they are consulting. After research and possibly a list of some consultants, it is time to learn how to investigate them.
Sometimes I insisted that I lose some good candidates, where my competence hired that source before I could complete the reference checks. Find someone who is focused on your needs, not theirs. Many consultants get caught up in a particular model or “intervention” and try to get problems that suit their preconceived solutions.
Office policy is much more widespread and toxic than we can see. Throughout my career, I have seen excellent ideas thrown away simply because they were presented by the “wrong” person. I personally saw my own projects thwarted by divisive colleagues. It may sound counterintuitive, but many companies deliberately hire consultants to manage large projects because they are more immune to internal political climates. In addition, many companies are highly dependent on the work of a consultant because they can recognize their inherent impartiality. When you join a consultant, you may need to communicate and work with your team at some point.
The most extensive step is to evaluate the consultant’s CV. Whether an individual or a company, it is essential to investigate their repertoire. Have you worked on projects in the field where your company is located?? Do they specialize in consulting in their field or are open to working in different areas?? Experience in different areas gives them influence and the opportunity to transfer solutions from one industry to another.